StoreBay
Self-storage management software: online bookings, billing, Direct Debit, late-payment chasing and a customer portal.
One of our own products: we designed it, built it and run it. What we did: product design, the platform and payments.
What it is
StoreBay runs a self-storage business: the units, the bookings, the customers, the billing and the chasing when a payment is late.
Billing is the heart of it. Rent is charged every month, by card or Direct Debit, and late payments follow a schedule with reminders, notices and fees, so the money has to be exact and every step recorded.
What we built
Booking website and back office
Customers choose a unit and book online; the operator runs units, customers and sites from one place.
Billing, cards and Direct Debit
Invoices every month, card payments, and Direct Debit through GoCardless on the operator's own account.
Late-payment chasing
Reminders, notices and late fees by email on a schedule the operator sets.
Agreements and a customer portal
Licence agreements signed online; customers pay, see invoices and give notice in their own portal.
An API and webhooks
For operators who want to connect their own systems.
How it's kept working
The parts of the engineering a customer never sees, and the reason it keeps running.
- Each operator's data is kept apart by the database itself, so one operator can never see another's.
- Money is stored in whole pence, never as fractions.
- Every action that sends an email or takes a payment is recorded first, so it can be audited and replayed.
Built with
- Go
- PostgreSQL
- Next.js
- Card payments and GoCardless
- Hosted in London
What we do that this shows
Industry: Self-storage.
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